The Challenge
Integrating advanced AI capabilities into a CRM system to provide meaningful sales automation and customer insights without overwhelming users with complexity.
My Contributions
Integrated GPT-4 API for AI Email Assistant
Developed frontend for 360° customer view
Built AI-driven sales recommendations engine
Implemented marketing automation workflows
Created performance analytics visualizations
Project Showcase
Visual sales pipeline with drag-and-drop customer management
Intelligent AI assistant providing sales insights and recommendations
Complete customer journey with integrated communication history
Technologies Used
React
TypeScript
GPT-4 API
Microsoft Azure
AI/ML
Node.js
PostgreSQL
Impact & Results
Enabled sales teams to leverage AI for better customer engagement, resulting in 35% increase in email response rates and 25% improvement in lead conversion.
Key Features & Achievements
AI-powered email assistance
360° customer relationship view
Intelligent sales recommendations
Automated marketing workflows
